IMPACT! are A-M-A-Z-I-N-G!!!!

[antipixi]

OK this is a bit of a cheesey post, but I had too make it.

After seeing me looking longingly at the witch on a pumpkin with cat, at the Swindon Elfball tournament (Donated as a prize by Impact!), she decided to buy me one on the QT as a surprise.

She noted the 'please wait 4 to 5 weeks' and so said nothing to me until she receiced an email from Tom. This email told her that a number of orders shipped at the same time as my present had gotten lost in the post so a replacement was being sent. That replacement arrived today.

How amazing is that for customer service! I didn't even know I had a miniatured ordered from them and they send out a replacement for one that is lost in the post, without my wife lifting a finger to chase the item.

I repeat the title of this post:

IMPACT! are A-M-A-Z-I-N-G!

Chris

[Duce]

I'm going to join your cheesy party and also say that Tom and Impact are great (Pft like it needs saying) Tom's been great everytime I email him and their stuff is great quality.

They are also great to ask to sponsor events, out of the ones I inquired to they were the first back quick replies, and communication. Going to use them alot now.

You complete me Tom.

[Grim Reaper]

Tom and the guys at Impact! are awesome. They did the same with an order that I had made awhile back.

[Digger Goreman]

Of course they are.... No one has put in more time and effort to make fantasy football a success, even as the Greediest of them all attempts to destroy the genre....

I still have my marvelous felt field and I encourage others to ask Tom if he has any more lying around that he might sell....

Viva Impact!

[Patchwork]

I got one of the felt pitches from http://www.ffstore.it and *edit* they still have one left.*/edit*

I have to agree with Impacts customer service being great. I had one order delayed by a few weeks because of a postal delay stoping Impact receiving some of the miniatures I'd ordered and they added a few free goblins to my order because of it. That went well beyond my expectations for even good customer service.

[voyagers_uk]

I hate all you guys.... my wife just laughs when I mention these stories, she is likely to never emulate them

[KidStealth]

yeah just the best customer service encountered thus far! keep on goin!