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 Post subject: Dwarf board 'restock'
 Post Posted: Wed Jul 12, 2017 11:37 am 
Ex-Mega Star, now just a Super Star
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Joined: Thu May 26, 2005 11:10 am
Posts: 1737
Location: Bristol, UK
Anyone got contact with GW who is willing to say whether this mornings 're-stock' of Dwarf/Skaven stuff was an IT cock-up, i.e. shouldn't have happened at all, or whether they only ordered a number significantly lower than the number of 'E-mail me's they had?

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 Post subject: Re: Dwarf board 'restock'
 Post Posted: Wed Jul 12, 2017 1:05 pm 
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No contact with GW myself, but would like to add my voice to the "They've f*cked up AGAIN". Given the timings of your post, I would have had a 15 minutes window (maximum) from receiving the email at 11:21 to it being out of stock.

Either they didn't have many at all, or their '1 per customer' mechanism doesn't work very well - would be nice to know which one it is!


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 Post subject: Re: Dwarf board 'restock'
 Post Posted: Wed Jul 12, 2017 1:46 pm 
Ex-Mega Star, now just a Super Star
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Joined: Thu May 26, 2005 11:10 am
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Location: Bristol, UK
I got e-mail at 11.00, was on "Buy Now" ~11.10 back to "E-mail Now" at 11.15, so if you received e-mail at 11.21 you were f****** to begin with!

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 Post subject: Re: Dwarf board 'restock'
 Post Posted: Wed Jul 12, 2017 1:54 pm 
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Joined: Wed Dec 05, 2012 12:58 pm
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Have double-checked. Was indeed 11:21 the email arrived in my inbox.

What a bunch of utter, utter incompetents ... it makes me really rather angry!


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 Post subject: Re: Dwarf board 'restock'
 Post Posted: Wed Jul 12, 2017 2:00 pm 
Ex-Mega Star, now just a Super Star
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Joined: Thu May 26, 2005 11:10 am
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Location: Bristol, UK
My GUESS... IT/Marketing messed up, link should not have gone active until Saturday, they realised in first 10 mins and closed it but are honouring those that managed to get through in the window this morning.

So should go back on sale Saturday unless they somehow managed to spectacularly underestimate the demand, but they have all the people who had registered on 'E-mail me' to guide them on re-stock.

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